How Dispensed works

Dispensed is vending as a service. You order a machine sized to your product, put it somewhere, and run it from one web app. Your customers pay on their own phone.

See how Dispensed compares to a traditional vending machine.

1. Order a machine

Open the configurator.

• Set height, width and depth from 20 to 50 cm, and pick a colour.
• Pay online, or request a call back.
• You get a machine that fits your product exactly, ready to load.
• Connect it to power and use your phone to connect it to WiFi.

2. Remote vendor management

Go to admin login.

• Use your email to log in with a one-time code.
• Each admin needs access to that same email address to receive the code.
• Staff who only restock don't need it: they log in with the store's restock link or QR code, found on the store's page.

New to Dispensed? Create an account with your email.

3. Set up dispensers and stores

A dispenser is one machine selling one product. A store groups dispensers in one place, with one QR code for customers.

1. Add each dispenser at Dispensers with the ID and password printed on it.
2. Set up its product: name, price, product photo and stock count.
3. Create a store at Stores and add your dispensers to it.
4. Print the store QR code and put it next to the machines.

Edit a dispenser to change its product, price, photo or stock count. Turn on testing to take payments in a payment sandbox while you set up.

4. How customers buy

1. The customer scans the store QR code, or the QR code on a single dispenser.
2. The store page lists each product with its price and stock.
3. They tap Buy and pay through a Square checkout on their phone.
4. The machine dispenses within a few seconds.

The machine needs no card reader, coin slot or screen.

If a machine is out of stock or offline, the customer sees a "machine down" page instead of a checkout, and you get an email.

5. Restock

Each store has a restock link. Find it on the store's page in the admin app.

• Anyone with the link can update stock counts, so staff don't need an admin login.
• If the link gets shared too widely, click Regenerate to create a new one.

6. Machine status

See at a glance which machines are selling and which need attention. Each machine checks in with the server every few seconds over WiFi.

• Dispensers shows how long ago each machine last checked in.
• A machine that hasn't checked in for 10 seconds counts as offline.
• The first time a machine connects, it opens a WiFi setup portal so you can join it to your network.

Fees

• Machines start at $250 AUD + GST.
• Dispensed charges 5% (excl. GST) of each sale. On a $10 sale that's $0.50 + $0.05 GST, and $9.45 is credited to your account.
• There's no monthly fee and no card reader to rent.
• Each month you get a tax invoice for the fees, listing every sale.

Questions

Contact us.